20907 how to ifollow

We would like to attend to some common problems experienced by supporters with iFollow and how to possibly alleviate further issues.

Useful Information Links

• Season ticket holders - For details on how to redeem your access code - click HERE
• For a reminder on how to register, purchase a match pass and access the game please click HERE.
• Supporters can also check the availability of streaming in their area by clicking HERE.

Home/Away Audio

We have received a number of supporters enquiring about how to change the audio commentary to BBC Radio Lincolnshire from the oppositions side's commentary. 

Imps fans should automatically hear BBC Radio Lincolnshire's commentary of the game however if not, this can be changed by clicking the settings clog on the video player, and then selecting home or away, depending on the host club of the fixture.

Buffering

The system has been tested and there were no noticable problems with the connection from the stadium to the stream. If you are experiencing issues, if possible please connect your device directly to WiFi Modem with a cable as this can provide a stronger internet connection. 

You will require a WIFI or broadband internet connection (DSL/cable or higher) of 800 kbps or higher to use the App. You can also access the App over a 3G/4G connection via supported mobile devices. Supporters should also select 'auto' as their video quality setting.